Re: NANFA-- Petco Sucks

Kevin (kevino_at_beaverstatedental.com)
Thu, 10 Jul 2003 08:14:27 -0700

Again, I agree, I don't believe all Petcos are bad. But having been to
several I know they do tend to hire people that have too little knowlage
when it come to the fish. I just think they need a better education system.

On 7/9/03 5:12 PM, "Bill Flowers" <bloomin_at_indy.net> wrote:

> Not all Petco's are the same. The one near me is actually very helpful
> and care for the welfare of the fish. I was actually in the store when
> the attendant running the fish department actually rrefused to sell a
> small Oscar to a person that only had a 10 gallon tank. She told them
> that the fish would outgrow the tank in a few weeks and they really
> should think about getting a bigger tank for the fish. Naturally they
> didn't want to get a bigger tank and left. I know not all of them are
> that way, but i will do most of my shopping there now because the lady
> cared about the fish as well as the sale.
>
>
> Bill Flowers
>
>
> Michael Canady wrote:
>
>> Idiots grow on tree's at petco.
>> -luke
>>
>> ----- Original Message -----
>> From: Kevin
>> Sent: Wednesday, July 09, 2003 9:37 AM
>> To: nanfa_at_aquaria.net
>> Subject: NANFA-- Petco Sucks
>>
>> Hey everyone,
>> Yesterday I got home from work and my neighbour called and asked if I could
>> find out what was wrong with her tank. It was a new (about 1 Week) tank and
>> she kept having her fish die. So I told her to give me a sample of her water
>> and I would test it for her. I suspected the ammonia was going to be high
>> since it was a new tank and she said it looked kind of cloudy. Well it was
>> high, clear off the colour scale. So I tested the nitrite level too, knowing
>> this would be high too. Again, it was clear off the colour scale. So I
>> called her and told her I would come over and help her and explain to her
>> what was going on in her tank. After getting there and explaining what was
>> happening I had her show me the tank and even offered to do a 50% water
>> change for her. When I saw the tank, the first thing I noticed was there was
>> no filter system. I don't mean an inadequate one, I mean there was NO filter
>> system. I asked her about this and it turns out the person who sold her the
>> tank said that a bubble wall was all that she needed. Somewhere in the
>> conversation my friend asked when she would need to clean the tank. The
>> sales person told her it should be good for six months. My jaw dropped when
>> she told me this. What kind of idiots do they hire in those places. Oh I
>> should mention to that she went back when she lost her first batch of fish
>> (which they said was ok to put in as soon as she dechlorinated the water.)
>> and the guy was a little better. He said that the first sales person should
>> not have told her it was ok to put the fish in right away. But he still
>> replaced her fish and told her she could put them right back into the tank.
>> Did not test the water and did not tell her she needed some kind of
>> filtration. This guy also told her "I know what I am doing, I have been to
>> school for this stuff." Granted this is a brand new Petco in my home town,
>> but this is the most basic aquarium knowledge there is. I mean for petes
>> sake they sell the friggin filters one isle over from the fish!!! oh and
>> lastly, did I mention the first sales person was the assistant manager?
>> Idiots like these give the hobby a black eye.
>>
>> Thanks
>> Kevin
>>
>> PS. I will be driving by the store today and give them a piece of my mind.
>> -
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/ For more information about NANFA, visit our web page, http://www.nanfa.org